Service and Support

E B I Electronics, Inc. has over 40 combined years of experience in the sales, installation, training, and servicing Language Labs and Educational Applications throughout the New England Region.

  • We provide service, support and training for the following language lab models:
  • Sanako
    o Study 1200, 700, and 500
    o Lab 100
    Sanako Anywhere
    o Pronounce Live
    o Pronounce
    o Sign Lab

  • Robotel
    o SmartClass+ Language Lab

  • Sony Teaching Systems
    o Symphony
    o LLC-5510
    o LLC-8000
    o LLC-9000

Services include:

  • Complete Service and Support Contracts
    o On-Site Service Calls
    o Phone, Email, and Fax Support
    o Remote Access and Support over the Internet
    o Wear and Tear Parts
    o Training
    o Software Updates, including service packs and patches

  • Remote Support Contracts
    o Phone, Email, and Fax Support
    o Remote Access and Support over the Internet
    o Remote support includes technical support and system user (teacher and IT) support
    o Software updates, including service packs and patches are available

*Service and Training are also available to customers without a contract.

Please Contact Us for additional information.